Licensed Customer Service Representative – Insurance CSR – State Farm Agent Team Member
Location: Midlothian, VA | Pay: $20–$22/hr (~$40,000–$45,000/year)

Licenses required: Property & Casualty AND Life & Health. Only licensed candidates will be considered.

Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). If you enjoy helping people, providing exceptional customer service, and want a career in insurance, this is the role for you.

Key Responsibilities:

• Answer customer questions about policies, coverage, billing, and claims
• Build strong relationships through follow-up and guidance
• Conduct needs-based policy reviews to ensure proper coverage
• Support daily operations and assist the Agent and team
• Stay current on licensing, products, and insurance updates

Requirements:

• Active Property & Casualty license
• Active Life & Health license
• Strong communication and organizational skills
• Customer-focused, detail-oriented, and professional
• Comfortable using computers and office systems

Benefits:

• Competitive pay: $20–$22/hr
• Paid vacation and sick/personal time
• Growth opportunities and professional development
• Supportive team environment with long-term career potential

Why Apply:
Make a real difference helping clients protect what matters most while growing your career in a stable, friendly, and professional environment.

How to Apply:
Submit your resume today. Only licensed applicants will be considered.

This position is with a State Farm independent agent, not State Farm Insurance Companies. Employees must meet all licensing and training requirements.

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