Bilingual Receptionist / Office Assistant - Spanish/English

Compensation & Benefits

• $16-$20/hour base pay (based on experience)
• Stable, professional office environment
• Valuable experience and opportunity for advancement

Role Overview

Richard Ramirez – State Farm Insurance Agency in Dallas, TX is seeking a friendly and dependable Receptionist / Office Assistant. Must be fluent in both Spanish and English. No insurance experience is required; we provide full training and support. This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills.

Responsibilities

• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
• Answer questions and route inquiries to team members
• Help update customer records and process payments
• Provide a positive first impression for the office
• Support general administrative and office tasks

Qualifications & Licensing

• Friendly, professional, and reliable
• Comfortable speaking with people in person and on the phone
• Strong communication and organizational skills
• Detail-oriented with basic computer skills (Microsoft Office / general office software)
• No prior insurance experience required
• Bilingual, fluent in Spanish and English

Opportunity for growth with Property & Casualty insurance license (we assist with the process)

About Us

At the Richard Ramirez State Farm Agency, we help individuals, families, and small businesses protect what matters most. Our team is committed to delivering exceptional service, building lasting customer relationships, and creating a positive impact in the communities we serve.

We foster a supportive, growth-oriented work environment where team members are valued, developed, and rewarded for their contributions. If you enjoy helping people, thrive in a collaborative setting, and want to build a meaningful career, we’d love to connect with you.