Job Title: Remote Licensed Insurance Customer Service and Sales Representative - State Farm experience required

Company: State Farm Agency of Lori Greek Garabedian

Location: Remote (Agency located in Rancho Santa Margarita, California)

Pay: $25 to $30 per hour

Schedule: Part Time | 10 to 20 hours per week | Flexible schedule

About Our Agency

The State Farm Agency of Lori Greek Garabedian has proudly served the Rancho Santa Margarita community for more than 38 years. Our office is known for professionalism, exceptional service, and a strong team culture.

Our experienced team brings more than 75 years of combined State Farm industry experience, and our agency has earned over 150 Five Star Google and Yelp reviews from satisfied customers.

We are seeking a highly experienced and dependable licensed team member to support our well established agency in a fully remote part time role.

Position Overview

This role is ideal for an experienced State Farm professional who is organized, dependable, and comfortable working independently in a remote environment. The position supports both service and light sales functions while helping maintain the high level of customer experience our agency is known for.

Flexible scheduling is available between 10 and 20 hours weekly, with additional hours available periodically to assist with vacation coverage.

Key Responsibilities

• Provide exceptional customer service to policyholders

• Process payments and assist with policy service needs

• Handle BOD tasks including past due follow up

• Provide claim concierge support to clients

• Assist with policy updates and endorsements

• Maintain accurate records and updates in ECRM

• Support retention and some sales activities when appropriate

• Ensure timely follow up and strong customer communication

Qualifications

• Minimum 5 years of actual State Farm agency experience required

• Active California Property and Casualty license required

• Active California Life license required

• Full working knowledge of State Farm ECRM required

• Strong organizational and follow up skills

• Excellent communication and customer service ability

• Highly dependable and able to work independently in a remote setting

• Additional licensing in Arizona, Nevada, or Oregon is a plus

Important Application Note

Please apply only if you meet the following requirements:

• At least 5 years of State Farm agency experience

• Fully licensed in California for Property and Casualty and Life

Due to the specialized nature of this position, we are only able to respond to candidates who meet these requirements.

If you are an experienced State Farm professional looking for a flexible remote opportunity with a respected and long standing agency, we would welcome the opportunity to connect with you.