About Us:
Brian Booth State Farm is proud to be the #1 producing office across New England and Upstate New York. We are committed to delivering exceptional insurance services while maintaining a supportive and efficient office environment. Our team values professionalism, teamwork, and continuous improvement. We are looking for a highly organized and proactive Office Manager to lead our administrative staff, ensuring smooth daily operations, outstanding customer service, and full compliance with State Farm standards.

Position Overview:
The Office Manager is a key leadership role responsible for overseeing office procedures, driving customer service excellence, monitoring production metrics, and fostering a positive workplace culture. The ideal candidate is detail-oriented, an effective communicator, and passionate about optimizing processes and supporting team growth.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance experience required.
• Minimum, must be licensed in P&C with intent to become life & health licensed.

What We Offer

• Competitive salary commensurate with experience
• Supportive and collaborative work environment
• Opportunities for professional growth and development
• Commission & bonus potential
• Generous PTO
• Group life insurance
• Work/Life balance
• Retirement plan and company match
• Casual dress Friday's
• Team lunch Friday's
• Quarterly team outings

#SMA