Award winning agency in Atlanta, GA seeking an energetic, talented, passionate, and caring individual to join our fast-growing team as a Customer Service Representative!

As a key member of our team, you will play a pivotal role and your hard work and commitment will be rewarded with competitive compensation, bonus and much more! A licensed, seasoned professional is preferred but no experience is required, and we are willing to train the right individual with the right attitude!

We are a high achieving agency and our desire to sincerely serve our community is evident through our award winning service. Our clients are truly not just a number, we are not interested in a ‘turn and burn’ environment… you MUST be able to build long term relationships with clients and in the community to be truly successful in this role. We are a unique office, and a unique team of high performing individuals… If you believe you have the same passion and drive, I invite you to apply and I will be in touch with the next steps.

Key Responsibilities include but not limited to:

• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Perform Customer Reviews and Policy Adjustments
• Share in the success of achieving agency objectives
• Ability to source existing and new customers for new business opportunities.
• Grow cross sale revenue by utilizing phone, email, and potential client lists.

Qualifications

• Be able to obtain or currently possess a Property & Casualty insurance license.
• Possess an upbeat, positive, and enthusiastic attitude.
• Confident, self-starter who works well independently.
• Able to influence others.
• Follow through and exceed current and prospective client expectations.
• Driven and goal-oriented individual.
• Ability to handle rejection.
• Claims experience preferred but not required.

Benefits:

• Competitive Base Salary plus commission (commensurate with experience)
• Monthly Agency Achievement Goal Bonuses
• 3 weeks paid time off plus
• Paid Holidays

Work from home* or from our conveniently located Buckhead office!

*potential work from home opportunity after short term training (estimated 3 – 6 months). Also based on experience and the ability to meet minimum agency standards.