Receptionist – Entry Level (Bilingual English/Spanish Required) – State Farm Team Member

Fort Worth, TX
$35,000–$50,000 annually (base salary + bonuses)

Kathleen Alexander State Farm Agency is hiring a bilingual Receptionist to join our team. This is a great opportunity for someone who enjoys working with people, staying organized, and starting or growing a long-term career in insurance and financial services. Must be fluent in English and Spanish.

This is more than a front desk role. We are building a high-performing team and looking for individuals who want to grow, develop new skills, and advance within the agency over time.

Responsibilities:
• Greet customers and provide a welcoming, professional office experience
• Answer incoming calls and assist customers in both English and Spanish
• Support walk-in customers with payments, scheduling, and general questions
• Assist with basic policy service requests and administrative tasks
• Maintain organization of the front office and daily workflows
• Communicate clearly with customers and team members
• Help identify customer needs and support the team with service opportunities

Compensation:
• Base salary plus performance-based bonuses
• Total compensation: $35,000–$50,000 annually

Benefits:
• Bonus and commission opportunities (where applicable)
• Paid time off and paid holidays
• Ongoing training and development
• Career growth opportunities into licensed roles, leadership, and financial services

Qualifications:
• Bilingual in English and Spanish preferred
• Customer service, receptionist, or office experience preferred
• Professional phone presence and strong communication skills
• Strong organization and multitasking ability
• Positive attitude and team-oriented mindset
• Reliable and punctual
• Comfortable using computers and learning new systems

Additional Preferences:
• Insurance experience is helpful but not required

Licensing:
• Property and Casualty license (must be willingness to obtain)

If you are dependable, outgoing, and looking for a long-term opportunity with growth potential, apply today.