Jeffrey Hines - State Farm Agency, located in Oak Park, IL has an immediate opening for a full-time Bilingual (Spanish) Sales Representative. Insurance experience is not required as we will train the right person.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.

Responsibilities include, but not limited to:

• Develop insurance quotes, makes sales presentations, and close sales
• Establish client relationships and follow up with clients, as needed
• Develop ongoing networking relationships
• Provide prompt, accurate, and friendly client support
• Maintain a strong work ethic with a total commitment to success each and every day
• Develop new service opportunities with both existing and new clients

Benefits:

• Base Salary $32,000 minimum
• Bonus and Commissions based on performance
• Outstanding preparation if you aspire to be a State Farm agent in the future

Requirements:

• Bilingual English/Spanish (required)
• Property & Casualty license (must be able to obtain)
• Life & Health license (must be able to obtain)
• 1-2 Years of Sales Experience (preferred)
• Demonstrated successful track record of meeting sales goals and quotas required
• Enthusiasm and belief about the role insurance and financial products play in people’s lives
• Proven track record of trustworthiness, dependability and ethical behavior
• Excellent communication skills: written, verbal and listening
• Must be awesome at opening doors and getting appointments from a cold start

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have an active Property and Casually license.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Base Salary $32,000 minimum
• Bonus and Commissions based on performance
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Bilingual - Spanish/English (required)
• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

• Outbound Calling & Prospecting
• Make consistent outbound calls to prospective and existing customers.
• Contact agency-generated leads, internet leads, previous quote opportunities, referrals, and other approved prospect lists.
• Re-engage customers and prospects who previously requested insurance information.
• Introduce the agency and create interest in discussing insurance needs.
• Ask appropriate qualifying questions to identify potential opportunities.
• Identify prospects interested in auto, homeowners, renters, life, and other available insurance products.
• Conduct approved outreach to existing customers regarding additional insurance needs.
• Generate referral opportunities when appropriate.
• Appointment Setting

The primary objective of the Part-Time Telemarketing Specialist is to create qualified appointments and conversations for the licensed sales team.

• Schedule qualified appointments with prospective customers.
• Connect interested prospects with licensed sales representatives.
• Conduct warm transfers when appropriate.
• Confirm scheduled appointments.
• Follow up with prospects who miss or reschedule appointments.
• Maintain accurate notes regarding the customer's needs and reason for the appointment.
• Consistently work toward established appointment and conversion goals.
• Lead Follow-Up

• Respond promptly to assigned leads.
• Make multiple contact attempts when appropriate.
• Follow established agency lead-management processes.
• Maintain an organized pipeline of prospects.
• Recycle older leads and previous quote opportunities.
• Document prospect responses and future follow-up dates.
• Follow up on missed appointments.
• Maintain accurate customer and prospect information in agency systems.

• Outbound calls completed
• Customers and prospects contacted
• Meaningful conversations
• Qualified opportunities generated
• Appointments scheduled
• Appointments completed
• Warm transfers
• Quote opportunities generated
• Follow-up activities completed
• Appointment conversion rates

• Communicate professionally and enthusiastically.
• Build rapport quickly over the telephone.
• Ask effective questions and listen carefully to responses.
• Clearly communicate the reason for the call.
• Use agency-approved scripts and conversation frameworks.
• Respond professionally to common objections.
• Remain courteous when customers are not interested.
• Represent the agency professionally during every interaction.

• Generate qualified appointments.
• Create warm transfer opportunities.
• Provide accurate notes regarding prospect conversations.
• Communicate important information to the assigned sales representative.
• Follow up with prospects requiring additional nurturing.
• Assist with appointment confirmations.
• Participate in sales meetings, training, and coaching when scheduled.
• Work with agency leadership to improve scripts, calling strategies, and appointment results.

• Is comfortable making outbound telephone calls.
• Has a confident and professional telephone presence.
• Enjoys talking with people.
• Can quickly establish rapport.
• Is persistent and able to handle rejection professionally.
• Is motivated by goals and performance incentives.
• Has strong organizational and follow-up skills.
• Can follow a script while maintaining a natural conversation.
• Is comfortable working independently.
• Is dependable and punctual.
• Is coachable and receptive to feedback.
• Can maintain high productivity during a limited part-time schedule.
• Has basic computer and data-entry skills.
• Demonstrates professionalism and a positive attitude.
• Previous experience in telemarketing, appointment setting, inside sales, customer service, call centers, lead generation, or insurance is preferred but not required for the right candidate.

• Part-Time Base Compensation + Performance-Based Incentives
• Additional earning opportunities may be tied to:
• Qualified appointments
• Completed appointments
• Warm transfers
• Quote opportunities
• Lead conversion
• Production resulting from generated opportunities
• Achievement of individual and agency goals
• Specific hourly compensation, incentive structure, and performance expectations will be discussed during the interview process.

• Telephone prospecting
• Appointment-setting techniques
• Building rapport
• Agency-approved scripts
• Asking qualifying questions
• Objection handling
• Lead follow-up
• Referral conversations
• CRM and lead-management systems
• Insurance terminology
• Customer communication
• Time management
• Productivity strategies
• Compliance requirements
• Regular coaching, call reviews, and role-playing may be incorporated to help improve performance.

We are seeking an ambitious, entrepreneurial, and results-driven Agent Aspirant to join our agency team. This position is designed for a high-performing professional who wants to build a career in insurance and financial services while developing the sales, leadership, business development, and operational skills necessary to pursue future agency ownership.

The Agent Aspirant will work directly with the Agent and agency leadership to learn all aspects of running a successful insurance agency. This includes new customer acquisition, relationship management, insurance and financial services conversations, team development, marketing, sales management, and agency operations.

This is not simply a sales position. It is a development opportunity for someone who ultimately wants to lead a team, build a business, and take ownership of their professional and financial growth.

RESPONSIBILITIES:

Sales & Business Development

• Generate new business through outbound prospecting, referrals, lead follow-up, networking, and relationship development.
• Conduct needs-based conversations to identify customers' insurance and financial protection needs.
• Develop and present appropriate insurance solutions based on customer needs and eligibility.
• Identify opportunities across auto, homeowners, renters, life, health, and other available insurance and financial products.
• Consistently achieve established activity, sales, and production goals.
• Build and maintain a strong sales pipeline.
• Develop referral relationships and identify opportunities to expand the agency's presence in the community.
• Follow up consistently with prospects and existing customers to deepen relationships and uncover additional needs.

Customer Relationship Development

• Build long-term relationships with customers through professional, needs-focused conversations.
• Conduct insurance and protection reviews to identify potential coverage gaps.
• Educate customers about available insurance products and protection strategies.
• Provide a professional and consistent customer experience.
• Work collaboratively with the agency team to resolve customer needs and maintain strong relationships.

Leadership Development

• The Agent Aspirant will receive increasing exposure to agency leadership responsibilities, including:
• Participating in team meetings and sales coaching.
• Learning how to establish and manage team production goals.
• Helping motivate and support team members.
• Participating in sales role-playing and skill development.
• Learning how to coach team members on prospecting, sales conversations, and follow-up.
• Developing effective communication, accountability, and leadership skills.
• Learning how to evaluate individual and team performance.
• Assisting with onboarding and development of new team members as appropriate.

Agency Operations & Business Management

• The Agent Aspirant will learn the business side of operating an insurance agency, including:
• Agency production and performance metrics.
• Lead generation and marketing strategies.
• Customer acquisition and retention.
• Sales pipeline management.
• Staffing and team development.
• Business planning and goal setting.
• Office workflow and operational processes.
• Managing expenses and understanding agency economics.
• Creating systems that support consistent agency growth.

Performance Expectations

This is a goal-oriented and performance-driven position. The Agent Aspirant will be expected to demonstrate consistent results in areas such as:

• Outbound prospecting activity
• Appointments scheduled and completed
• New customer acquisition
• Insurance production
• Life and financial services conversations
• Cross-selling and household penetration
• Referral generation
• Pipeline development and follow-up
• Customer retention
• Personal and team development

Performance will be reviewed regularly, and coaching will be provided to help the Agent Aspirant continue progressing toward greater responsibility.

Qualifications

The ideal candidate:

• Has an entrepreneurial mindset and a desire to eventually operate a business.
• Is highly motivated by achievement, growth, leadership, and income potential.
• Demonstrates strong sales and relationship-building skills.
• Is comfortable prospecting and developing new business.
• Is competitive, disciplined, and accountable.
• Demonstrates strong communication and interpersonal skills.
• Is coachable and actively seeks feedback.
• Can manage multiple priorities and follow through on commitments.
• Demonstrates professionalism and sound judgment.
• Has the ability and desire to develop and lead others.
• Is willing to take ownership of results rather than waiting for opportunities to come to them.
• Previous experience in sales, insurance, financial services, business development, management, or entrepreneurship is preferred.

Licensing & Professional Development

The Agent Aspirant will be expected to obtain and maintain all insurance licenses required for the position, which may include:

• Property & Casualty
• Life & Health

Additional professional development, training, and qualifications may be required as the candidate progresses toward future agency opportunities.

Compensation

The position offers base compensation plus commission and performance-based bonus opportunities.

Compensation is structured to reward:

• New business production
• Consistent sales performance
• Life and financial services production
• Customer acquisition
• Achievement of agency goals
• Overall contribution to agency growth

Specific compensation, commission, bonus opportunities, and performance expectations will be discussed during the interview and onboarding process.

Development Path

The Agent Aspirant position is intended to provide progressive development in four key areas:

Phase 1 – Master the Sales Process

Develop strong prospecting, needs discovery, quoting, presentation, closing, and follow-up skills while demonstrating consistent personal production.

Phase 2 – Master Customer Development

Learn how to build deeper customer relationships, conduct comprehensive insurance reviews, identify protection gaps, generate referrals, and develop a strong book of relationships.

Phase 3 – Develop Leadership Skills

Begin assisting with team development, coaching, accountability, sales meetings, onboarding, and performance management.

Phase 4 – Learn to Run the Business

Develop an understanding of recruiting, staffing, marketing, budgeting, business planning, operational management, team leadership, and agency growth strategies.

The objective is to develop a well-rounded insurance professional who understands not only how to sell, but also how to lead people and operate a successful business.

Future Agency Opportunity

The Agent Aspirant position can provide valuable preparation for individuals interested in pursuing future independent contractor agent opportunities.

Participation in or successful completion of this role does not guarantee selection for, appointment to, or ownership of an agency. Any future opportunity is subject to the applicable company's selection criteria, qualification requirements, approval process, and availability of opportunities.

Who Will Succeed in This Role?

This opportunity is best suited for someone who thinks like a future business owner.

You should be prepared to:

• Set ambitious goals.
• Prospect consistently.
• Be accountable for your results.
• Accept coaching and implement feedback.
• Learn from setbacks.
• Develop other people.
• Make decisions based on business results.
• Continuously improve your sales and leadership abilities.
• Take initiative without needing constant direction.

The successful Agent Aspirant will approach each day with the mindset that the skills, habits, relationships, and results developed today are preparation for leading a business tomorrow.

Position Overview

We are seeking a motivated, competitive, and customer-focused Sales Development Representative (SDR) to join our growing insurance agency team. This position is ideal for someone who enjoys connecting with people, developing relationships, identifying customer needs, and working toward measurable sales goals.

As a Sales Development Representative, you will help generate new business by contacting prospective customers, following up on leads, identifying insurance needs, and creating opportunities for our licensed sales team. Depending on licensing and experience, you may also assist customers with insurance quotes and product recommendations.

This is a performance-driven position with opportunities to earn additional income through commissions and bonuses while developing valuable sales and insurance-industry experience.

Key Responsibilities

• Contact prospective customers through outbound phone calls, text messages, email, referrals, and lead follow-up.
• Respond promptly to new leads and maintain consistent follow-up throughout the sales process.
• Build rapport with prospective customers and identify their insurance and financial protection needs.
• Schedule qualified appointments and create sales opportunities.
• Assist with generating quotes and presenting insurance options when appropriately licensed.
• Identify opportunities to help customers with multiple insurance needs, including auto, homeowners, renters, life, and other available products.
• Educate customers on the importance of protecting their income, family, property, and financial future.
• Maintain accurate documentation of customer conversations, leads, appointments, and follow-up activities.
• Meet established daily, weekly, and monthly activity and production goals.
• Participate in sales meetings, coaching sessions, role-playing, and ongoing training.
• Develop a strong understanding of agency products, sales processes, systems, and customer service standards.
• Work collaboratively with the sales and service teams to provide an excellent customer experience.

What We're Looking For

The ideal candidate is:

• Highly motivated and goal-oriented.
• Comfortable making outbound calls and speaking with new people.
• Confident, professional, and personable.
• Coachable and willing to learn.
• Organized and able to manage multiple leads and follow-up activities.
• Persistent without sacrificing professionalism or customer experience.
• Comfortable working in a performance-based environment.
• Able to communicate clearly by phone, email, text, and in person.
• Interested in developing a long-term career in sales, insurance, or financial services.
• Previous sales, customer service, call center, retail, hospitality, or insurance experience is helpful but not required for the right candidate.

Licensing

Candidates may be required to obtain applicable Property & Casualty and/or Life & Health insurance licenses based on the responsibilities of the position. Licensing requirements and expectations will be discussed during the interview process.

Compensation

This position offers a combination of base compensation plus performance-based commission and bonus opportunities. Compensation is designed to reward consistent activity, new customer acquisition, production, and achievement of agency goals.

Specific compensation, commission structure, bonus opportunities, and performance expectations will be reviewed during the interview and onboarding process.

Training & Development

New team members will receive training and coaching focused on:

• Insurance products and coverage fundamentals
• Prospecting and lead management
• Customer needs discovery
• Phone and communication skills
• Quote preparation and presentation
• Objection handling
• Follow-up strategies
• Cross-selling and relationship development
• Sales goals and performance management

Our goal is to develop team members who can confidently communicate with customers, identify protection needs, and build lasting customer relationships.

Schedule

Full-Time | Monday–Friday

Additional schedule expectations may apply based on agency needs, customer appointments, training, and sales activities.

Career Growth

Successful Sales Development Representatives may have opportunities to advance into positions with greater sales responsibility, account management, leadership, and other career opportunities within the insurance industry.

Our Ideal Team Member

We are looking for someone who wants more than just a job. We want someone who is willing to learn, accepts coaching, follows through on commitments, enjoys competing against goals, and takes pride in helping customers protect what matters most to them.

If you are motivated by growth, achievement, income potential, and helping people, we encourage you to apply.