Full Time

Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Representative (Customer Service/Sales). Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain Property and Casualty insurance license and be fluent in Spanish and English.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.

What we provide

  • Base Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health Insurance
  • 401k
  • Paid Training
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Bilingual (Spanish/English)
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property & Casualty license (must be able to obtain)
  • Life & Health license (must be able to obtain)
Full Time

Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Representative (Customer Service/Sales). Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain Property and Casualty insurance license and be fluent in Spanish and English.


We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities include but not limited to:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.


What we provide

  • Base Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health Insurance
  • 401k
  • Paid Training
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements

  • Bilingual (Spanish/English)
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property & Casualty license (must be able to obtain)
  • Life & Health license (must be able to obtain)
Full Time
ROLE DESCRIPTION:

Bilingual (English, Spanish) Sales Team Member

As a Client Account Representative of State Farm with Christian Durand - State Farm Agent, you will be the point of contact for many of our customers, providing outstanding service and building lasting relationships. You will assist clients with their insurance needs by answering questions, servicing existing policies, processing account changes, and identifying opportunities to recommend additional State Farm products and services. Success in this role requires excellent communication skills, attention to detail, and a passion for helping people protect what matters most.

We look forward to connecting with customer focused, empathetic professionals who are passionate about helping others and delivering exceptional service. If you're motivated, relationship driven, and eager to grow your career, we'd love to hear from you.

RESPONSIBILITIES:

  • Build and maintain strong customer relationships through exceptional service.
  • Assist customers with policy changes, billing questions, claims support, and account servicing.
  • Conduct policy reviews to ensure customers have the coverage that best fits their needs.
  • Educate customers about State Farm Insurance and financial service products.
  • Identify opportunities to cross-sell and recommend additional products based on customer needs.
  • Follow up with customers regarding quotes, renewals, and outstanding requests.
  • Process customer requests accurately and maintain detailed account records.
  • Work collaboratively with the agency team to achieve individual and office goals.
  • Maintain compliance with State Farm guidelines and insurance regulations.

QUALIFICATIONS:
  • Fluent in English and Spanish (spoken and written).
  • Communication and problem-solving skills.
  • Self-motivated with a positive attitude and strong work ethic.
  • Sales or customer service experience preferred.
  • Ability to handle high-stress situations calmly.

Property & Casualty and/or Life & Health insurance license preferred or willingness to obtain after hire.
Full Time

Christian Durand - State Farm Agency, located in Gaithersburg, MD has an immediate opening for a Bilingual (Spanish/English) Account Representative (Customer Service/Sales). Insurance experience is not required as we will train the right person with the right personality and skill set! Must be willing to obtain Property and Casualty insurance license and be fluent in Spanish and English.


We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities include but not limited to:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service.


What we provide

  • Base Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health Insurance
  • 401k
  • Paid Training
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements

  • Bilingual (Spanish/English)
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property & Casualty license (must be able to obtain)
  • Life & Health license (must be able to obtain)